TRANS MR Consulting is a customer experience information and insights partner for multi-location businesses. By providing a 360° view of your customer’s on-site experience, our unique suite of products and services identify the actions required at the store level to increase customer loyalty and improve financial performance.
We partner with our clients in measuring and managing the \’ In-store\’ experience. Trans MR uses the Mystery Shopping tool for measuring the customer experience objectively and accurately. Our mystery shoppers anonymously evaluate customer service, operations, employee integrity, merchandising, product quality, etc. for our clients.
It gives us immense pleasure to tell you that you have been short-listed for a personal interview for the Project Executive profile.
Job Description:
- Managing mystery shopping assignments
- Scheduling mystery shoppers through phone/mail for audits across India
- Editing the mystery audit reports for quality
- Business Analytics: We provide clients with expert analysis to help them drive results. You will be responsible for:
- Analysis and presentation of data:
- To help understand key trends across outlets
- To help simplify complex data & make it meaningful for your business
- Key Customer Insights:
- To help understand what customers want and what they expect
- To analyze what is being delivered and its impact
- What we look for? Who would be an ideal candidate?
- Challenge seekers: We want people with lofty ambitions, drive for achieving more
- Jack of all trades: You\’ll be doing a little bit of everything – be prepared to juggle well between tasks
- Workaholics: Addicted to working hard with high energy levels, drive, and resilience