Identify gaps in customer experience through customized,
readily deployable market research solutions.
Combine Human Intelligence
with Data-Driven Insights
Enhance Your Customer Experience
Powerful
Customer Insights
and reporting
Interested in
becoming a
Mystery Shopper
Our Edge
- Actionable Insights
- We Are, Where You Are!
- Technology
- Consulting
Actionable Insights
Reliable data transformed into Actionable Insights and presented in Custom Dashboards.
As a market research and mystery shopping consulting firm, we deliver actionable insights to optimize your business strategy and enhance customer satisfaction. Leveraging advanced analytics and industry expertise, we deliver actionable recommendations tailored to your unique business objectives, driving growth, and maximizing ROI.
With our extensive field base comprising over 63,000 Field Agents spanning across India, APAC, EU, and the Middle East, we provide unparalleled reach and coverage to meet your business needs wherever you operate. Our widespread network of Field Agents ensures that we can deliver timely and accurate data collection, market research, mystery shopping, and other field-based services in diverse geographic locations and across various industries. By partnering with us, you gain access to a scalable and flexible workforce that can adapt to your evolving needs and project requirements.
Our cutting-edge web-based reporting tool, coupled with technologically advanced field applications known as TIMS and DaXfer, revolutionizes data collection, analysis, and reporting processes while minimizing human errors. Our web-based reporting tool provides a user-friendly interface accessible from any device with an internet connection, enabling real-time access to critical data and insights. Its state-of-the-art features include customizable dashboards, empowering users to quickly extract actionable insights from complex datasets.
As a consulting firm specializing in market research and mystery shopping, our services offer invaluable insights and strategic recommendations to enhance your business's performance.
Our mystery shopping programs provide firsthand, unbiased evaluations of customer experiences, pinpointing areas for improvement in service quality, product offerings, and overall customer satisfaction.
- Actionable Insights
- We Are, Where You Are!
- Technology
- Consulting
Actionable Insights
Reliable data transformed into Actionable Insights and presented in Custom Dashboards.
As a market research and mystery shopping consulting firm, we deliver actionable insights to optimize your business strategy and enhance customer satisfaction. Leveraging advanced analytics and industry expertise, we deliver actionable recommendations tailored to your unique business objectives, driving growth, and maximizing ROI.
With our extensive field base comprising over 63,000 Field Agents spanning across India, APAC, EU, and the Middle East, we provide unparalleled reach and coverage to meet your business needs wherever you operate. Our widespread network of Field Agents ensures that we can deliver timely and accurate data collection, market research, mystery shopping, and other field-based services in diverse geographic locations and across various industries. By partnering with us, you gain access to a scalable and flexible workforce that can adapt to your evolving needs and project requirements.
Our cutting-edge web-based reporting tool, coupled with technologically advanced field applications known as TIMS and DaXfer, revolutionizes data collection, analysis, and reporting processes while minimizing human errors. Our web-based reporting tool provides a user-friendly interface accessible from any device with an internet connection, enabling real-time access to critical data and insights. Its state-of-the-art features include customizable dashboards, empowering users to quickly extract actionable insights from complex datasets.
As a consulting firm specializing in market research and mystery shopping, our services offer invaluable insights and strategic recommendations to enhance your business's performance.
Our mystery shopping programs provide firsthand, unbiased evaluations of customer experiences, pinpointing areas for improvement in service quality, product offerings, and overall customer satisfaction.
We've Got You Covered
TransMR
Our Services
Mystery Shopping
Stock Audits
Compliance Audits
Field Investigations
Data Collection & Analysis
Employee Engagement Surveys
Customized Surveys
See Through Your Customer’s Eyes.
Trust, but verify.
Where integrity meets scrutiny.
It’s kind of fun to do the impossible.
Data collection is the compass, analysis the map
Capturing the heartbeat of your organization, one response at a time.
Research Design is not what it looks and feels like, it is how it works!!
Evaluators
Become an Evaluator!
Connect with all your stake holders better through insights from our auditing services.
Our Statistics
Conducted till date
Covered in India
Around the globe
Served since 2012
Reviews From Our Clients
Mumbai, Ahmedabad, Kolkata… They are everywhere. Since they have been helping other Banks & NBFCs, it was a Plug N Play for us. Short TAT and meaningful results. What I like the best is that they are available when you want them to be. Keep it up Team Trans MR.
RCU – India’s Leading Bank Zonal HeadTRANS MR has been a tremendous collaborator for us, serving as our eyes and ears inside our locations to ensure we're delivering the service, atmosphere and product quality. Leveraging Technology, Trans MR has provided us with comprehensive view of inventory across our dealerships in India – Real Time Results in their Data Driven Dashboards.
Finance & Credit – Leading Automobile OEM National HeadWe've been pleased with our measurable results we've realized through our customer experience program with TRANS MR. The insights we have gained through our partnership have allowed us to better serve our customer with a superior experience, which in turn, increases the financial performance of our sites.
International Electronics Brand Marketing HeadOur team has been really happy to be associated with Trans MR. They have a vast field presence and result oriented processes. They have been a key part in developing our Risk strategy, help us manage our risks.
NBFC Risk HeadHelping Industries Understand their Customers
How can we help ?
Finding an agency who understands your Research needs is hard.
Let our amazing team help you craft your Research strategy today
Trans MR provided us the ability to track our Customer Experience and track how each store is performing. Their reports are detailed, with timely deliverables.
Customer Experience – Retail Manager